At, we want you to be completely satisfied with your purchase. We offer a hassle-free return and refund policy for all products purchased on our website. Please read the following policy carefully before making a purchase.


  • If you receive a product that is defective, damaged, or not as described, please contact us within 7 days of receiving the product. We will provide you with a return authorization number and instructions on how to return the product.
  • If you are not satisfied with your purchase for any reason other than a defect or damage, you may return the product within 14 days of receiving it. However, the buyer must bear the shipping cost for all return goods.
  • All returned items must be in their original condition and packaging, with all tags and labels attached.


  • Once we receive your returned product, we will inspect it and notify you of the approval or rejection of your refund within 7 business days.
  • If your return is approved, we will initiate a refund to your original method of payment within 14 days of confirmation and verification.
  • Please note that due to photographic errors and handmade nature of our products, color may be slightly different from the picture shown on the website. As such, we cannot guarantee that the color of the product will match exactly what you see on your screen.


  • Custom orders are non-refundable.
  • Earrings cannot be returned due to hygiene reasons.

We reserve the right to refuse any returns that do not meet our return policy requirements.

If you have any questions or concerns about our refund and return policy, please do not hesitate to contact us at [email protected].

Shopping Cart
Scroll to Top